Service Enterprise
Volunteer Florida has partnered with the Association of Leaders in Volunteer Engagement (Al!VE) to offer Floridians access to the Service Enterprise Certification Program. Service Enterprise is a national change management program that helps organizations gain a greater return on volunteer investment to better achieve their mission.
Achieving Service Enterprise certification is a prestigious accomplishment for an organization. In fact, organizations that certify join the top 11 percent of nonprofits nationwide in volunteer management and organizational performance. Certification signifies that organizations have the capability and management expertise to strategically use volunteers to improve the performance of their organization. By becoming a Service Enterprise, organizations will be uniquely positioned to engage the time and talent of volunteers to expand program operations and revenue, realize higher programmatic impact and better achieve your mission.
Research conducted by the TCC Group found that Service Enterprises are equally as effective as their peers without volunteers, at half the median budget. Service Enterprises experience a proven return on volunteer investment, and research shows that they are significantly more adaptable, sustainable and better resourced to do their work.
Through Service Enterprise, your organization will receive:
- Access to a research-based program to transform your organization into one of the top 11 percent of nonprofits in volunteer management and organizational performance, according to research by the TCC Group.
- A diagnostic evaluation of your current volunteer engagement practices and tailored recommendations for improvement.
- 16 hours of training focused on change management and volunteer engagement strategies.
- Individualized coaching and the support of a community of peers to guide your organization through your Service Enterprise transformation.
- Access to volunteer engagement networks and resources.
- Increased capacity to power your organization.
The Association of Leaders in Volunteer Engagement (Al!VE) is a professional membership organization committed to collaboration, networking and education for volunteer engagement leaders. For more information about Service Enterprise and the role of AL!VE, click here.
Points of Light is the world’s largest organization dedicated to volunteer service. For more information about the development of Service Enterprise and the research supporting it, click here.
2023-2025 Service Enterprise Cohort
| Organization Name | Mission | Location | |
|---|---|---|---|
 | First Coast No More Homeless Pets | To make veterinary care affordable and accessible to all as we save lives by keeping dogs and cats in homes and out of shelters. | Jacksonville, FL |
 | Global Empowerment Mission | To provide immediate relief, assist communities during the gap period before receiving assistance from other institutions, and engage in long-term recovery efforts. | Doral, FL |
 | Jacksonville Humane Society | To provide care, comfort and compassion to animals in need while engaging the hearts, hands and minds of our community to bring about an end to the killing of abandoned and orphaned shelter animals. | Jacksonville, FL |
 | Ridge Area Arc | To serve and advocate for individuals with developmental and other disabilities so that they may have the opportunity to realize their goals in work, life and play. | Avon Park, FL |
 | Safe Families for for Children – Florida | To keep children safe and families together, to prevent child abuse and neglect, to build a network of caring and compassionate volunteers to support families facing social isolation, and to reduce the number of children entering the child welfare system. | Florida |
 | STEMS4Girls | To provide exceptional support and resources, ensuring our children are equipped with the skills necessary for 21st-century careers in technology and science. | Tallahassee, FL |